Your path to the perfect rings – Start online, guided personally

For wedding rings from size 68, we charge a surcharge for additional material and the special manufacturing effort involved.

For rings from our jewellery range, we charge a surcharge from size 58, which we will be happy to inform you about on request.

We have ring size samples in sizes 45 – 74. As soon as we receive the approximate size from you, we can send you the appropriate ring size samples based on your offer or order.

Our ring size samples are free of charge for you and you will receive them by post. We will send you two to three ring size samples per person. Please return them to us after trying them on (max. 10 days). A return envelope with our address is always included, which you only need to frank!

Costs for the ring size service:

1. Within Austria, return by registered post: 3.65 EUR
2. Important: We only send ring size samples if a binding order has been placed.

Please return the ring size samples within 10 days. Each ring not returned will be charged at €80.

Important:

Your fingers can change in size due to influences such as heat/cold, time of day, fluid intake or certain sports (e.g. tennis, handball). You should take this into account when determining your ring size!

We recommend testing the ring sizes over one to two days. The ring fits optimally if it slides easily onto the finger and comes off with some resistance. Intermediate sizes such as 55.5 are also possible in one order.

A special service when ordering wedding rings is our sample ring service. If you would like to see the selected rings in advance, you can order them as sample rings from an order value of €800. The sample rings give you a more precise impression of your rings.

The standard sample ring corresponds to the rings you have chosen in shape, width, height and ring size and is silver-coloured. You will therefore not see colours such as yellow, red, grey, etc.

Costs for the sample ring service:

1. Standard sample ring: €80 per sample ring
2. Return postage if you return the sample rings to us for credit.

If you would like to order sample rings with different specifications, for example grooves, stone setting, engraving or unusual surfaces, this is possible for an additional charge.

Please note: surcharges cannot be refunded. We require approximately 14 days to produce your sample rings.
We recommend checking ring sizes with our ring size service in advance.

We offer several options for engraving your wedding rings:

1. Laser engraving inside the ring (standard font): Choose the desired font from our font template. Cost per ring: €10.
2. Laser engraving inside the ring (individual): With this high-quality option, you can have anything from your own handwriting to special characters and your own drawings lasered into the ring. We only need your template. Cost per ring: €50.
3. Laser engraving on the outside of the ring or on the side of a ring edge: Here, too, we require your own template. Cost per ring: €100.
4. Fingerprint laser engraving: €100 per ring. Recommended from a ring width of 6.0 mm. For narrower rings, only a partial print may be possible.
5. Jewellery and engagement rings: For your jewellery and engagement rings, we offer laser engraving inside the ring. Cost per ring: €50.

What you have engraved is entirely up to you. The classic choice:

1. partner's name
2. wedding date

Many couples have already surprised us with wonderful ideas. Let your imagination run free.

We accept advance payment by bank transfer as a method of payment. Advance payment is required because at 123GOLD every wedding ring and piece of jewellery is made to your specifications. You pay according to the following scheme:

You pay according to the following schedule:

1. When placing the order, you pay at least 50% of the order value.
2. Once the rings or pieces of jewellery have been produced, you will receive a notification from us.
3. You pay the remaining balance only after completion.
4. As soon as we have received payment in full, we will despatch your order.

You will receive our bank details with your order confirmation.

Please note: Production of your ordered items can only begin once at least 50% of the order value has been credited to our account. Despatch of the ordered items will only take place after receipt of the full order value.

Please note that PayPal does not currently support a 50% deposit payment. In this case, full payment of the total amount is required.

We deliver the order as an insured shipment by FedEx courier. Delivery takes place Monday to Friday. The courier requires a signature.

Within Austria

1. Shipping costs are requested from FedEx depending on the order, from 35 EUR

Within the EU

1. Shipping costs are requested from a courier depending on the order, from 65 EUR

Worldwide shipping

1. Shipping costs must be requested - we need the complete address for this